RestroBomb

Terms

The agreement between your restaurant and us. Written to be read once, in the order the questions actually come up.

Last updated

01What you are agreeing to

Using this website or the platform means these terms apply. If you do not agree with them, do not use the service — and tell us which part, because we would rather fix it than lose you to a paragraph.

02What we provide

Software, delivered over the internet, for running a restaurant: ordering, billing, the kitchen display, inventory, analytics and the features listed on your plan.

We add to it and change it. If we remove something you rely on, we will give you reasonable notice rather than discovering it with you.

03Your account

Keep your credentials to yourself and to the staff you intend to have them. What happens under your account is treated as done by you, which is why roles exist — give each person the access their job needs and no more.

Use the service lawfully. Do not attempt to reach systems or accounts that are not yours.

04Paying for it

You are charged per outlet, at the figure quoted to you in writing before you start. Unlimited devices and unlimited staff logins are included, and nothing is charged per order.

If we change a price, existing customers get notice before it applies to them. Nothing renews at a higher number without being told first.

Refunds are handled case by case and in good faith. If the service did not do what we said it does, say so.

05Your data, and leaving

Your menu, your orders, your customers and your stock are yours. You can export them at any time, and you can export them on the way out.

You can cancel whenever you like. Cancellation stops the next renewal; access continues to the end of the period you have paid for.

We can suspend an account for non-payment or for a breach of these terms, and we will tell you why before we do it unless we are legally unable to.

06What belongs to whom

The platform, its code, its design and its name are ours. Your content — your menu, your photographs, your data — remains yours, and using our service does not give us a claim on it beyond what running the service requires.

07The limits of what we promise

We work hard to keep this running and we do not guarantee it will never stop. Where the law allows us to limit liability, our total liability for any claim is capped at what you paid us in the twelve months before it, and we are not liable for indirect or consequential loss.

Nothing here removes a right you have under Indian consumer law. Where these terms and the law disagree, the law wins.

08Where a dispute is settled

These terms are governed by Indian law, and the courts of Mumbai, Maharashtra have jurisdiction.

Before that, talk to us. Almost everything is a misunderstanding that a phone call resolves.